Archives for category: Libraries

Yesterday was one of those days where you have to just step back and laugh at what your day entails.

I was up early to take the dog for a walk as usual..we get going by about 5am. Then, because I had a late start (because I was on “closing”), I had 15 extra minutes to devote to housework. I decided to wash a parachute (as you do) which had been returned to the toy collection with a stain on it.  We have a marvelous colour run remover which always seems to work magic and yes it did again on this occasion.  Hoorah! I also found a needle and thread  to bring with me to work to try and stitch a felt Captain Hook together (from a felt story kit) in my lunch hour after he had been mangled by someone’s dog.

Off to the petrol station on the way to work to get some cash to pay for some books I found in the book sale the day before – because wot I need is more books – NOT!  But there was one on scrap-booking family history and Rose Tremain’s latest so I couldn’t resist.  Oh and better drop by the bakery to buy something to sustain us for morning tea – goody, rum balls, perfect!

What do I find at work?  Lovely K1 has made caramel fudge and Christmas angel decorations for all of us. She is what is known as a good egg.

It’s 8:15 and I put the rosters out – somehow I’ve still managed to mix up Storytime and Baby Rhyme Time but my colleagues are very accommodating and don’t say a word and proceed as if I have rostered perfectly. We’re half way through checking the reservations on the shelf when the CEO pops in to say Merry Christmas – hooray! Down tools and chat about what we have planned for the Christmas break – catching up with family – new babies and grandkids for some – yes we will be working over the break – yes libraries are popular over the Christmas period – our Summer Holiday activities which just opened for bookings yesterday are just about booked out already. Look ! Here are our home made Xmas decorations – do you like them?  Made out of brown paper bags – we think they’re kind of neat. Photos are taken. Hands are shaken.  Good will to all.

Ten minutes before 9 and we have a quick cuppa before we open. I’m quickly sending timesheets off to Payroll before I forget. Rum balls are tested. Fudge is commended.

Our vollie comes in and is on top of the shelving so we decide to show J2 how to use the stocktaking wand and tablet.  Yesterday we managed to  do LOTE, Local History, Reference, Adult Literacy, Young Adult, Large Print, Biographies and the night crew did Beginner Readers the previous evening. Let’s start Non-Fiction. J2’s got the hang of it so I go back to processing what we’ve done already on Spydus offline and start producing reports. J2 comes back- the wand isn’t working. What could it be? I reckon it’s the battery – so we plug everything in to charge.

Then it’s 10 o’clock and I’m on the counter. This week the library seems to have really ramped up in business and it’s not even school holidays yet. There’s a queue of people waiting to use our two self-serves and the chute needs emptying. There’s a stack of books to cover because we did some cataloguing of donations yesterday. There’s a list of reservations ordered online in the past hour to find and people in the library need help with placing reservations too.  The hour flies by and I manage to peek in and see J1 conducting Storytime to a rapt audience wearing super-hero capes, getting in the mood for our heroes and villains Summer Reading Club.

Eleven o’clock and I’m racing out the back to print off the exam I have to supervise today…just as well because X arrives early and he gets 30 minutes of reading time too so there goes that hour.

Lunchtime – Captain Hook gets stitched up after I eat my Lean Cuisine with much discussion about scurvy and other pirate/sailor type topics.

After lunch, I’m back on the counter.  A tells me where she’s up to in Non-Fiction with the stock-take.  I carry on and manage to do about three bays but then the wand seems to run out of battery again…sigh.  The courier delivers the boxes from the other libraries and reservations are sorted, AV checked and put to mending if needed, returns are shelved.

3pm and I’m off the counter for a bit – hoorah!  Time to chase up a few casuals to see if they can do some shifts next week and over the Xmas break.  No matter how much I tweak that roster there always seem to be gaps.

Then I place the order for pizzas tonight from the swanky pizza shop for after work when we’ve put up the Xmas decorations. Poor J1 is trying to place an order for pizzas for her Teen group from the less swanky pizza shop but they’re having their oven maintained and can’t promise anything before 4:30. It’s amazing how many pizza shops there are in our area when you think about it and we are all over it.

A casual rings back. Yes she can do that shift. Yay! I send out next week’s roster to everyone and scan Reader’s Advisory Tips and Charts from our wonderful Community and Readers Services Librarian.

4pm – Prizes are sorted for Teen club.  Pizzas are sorted. I’m back out the front shelving and before I know it I’m roped into playing Celebrity Heads with a villains and heroes spin with the Teen Book Club.  I am officially hopeless and have never heard of my villain who seems to ride a skateboard??

There’s a storm brewing outside. Thunder is heard. Patrons are asking if our area is affected. Out comes my mobile phone and BOM is checked. No – the worst of it seems to be in Brisbane. We have escaped this time.  4:30 – better start thinking about those Xmas decorations.   We’ve made stars out of brown paper bags glued together. You can check the You Tube video here. Find the string and the hole puncher. Drag out the step ladder. J2 holds them up for me and I tie them on to the light battens. Step down. Step back. Admire.

Start going through the closing list – lock up the meeting room, do the till. K2’s locking up the chairs outside. Say goodbye to the last patron and then drag out the boxes of Xmas decs. The back door bell rings. It’s K1. She’s come back.  I confess to eating the last bit of fudge.  Good, she says.

J2 K2 and J1 are trying to figure out which is the 2nd middle bit of the enormous Christmas tree. I leave them to it.

Where will I put the smaller Xmas tree asks K1? Here, let’s move that pot plant back into the foyer. Now there’s room near the back door.

I wander off with some tinsel. The trolleys look boring – let’s tizz them up about. J1 throws baubles over rafters. Hooks are found in beams. Fake candles are placed near the newspapers as a joke.

The pizza guy rings me on my mobile. Where are you?  Oh you mean the library?  Yes I’m here in the carpark. I’ll see you in a second.

What’s missing? Something’s missing. K2 walks back down from the Mezzanine with the ridiculously large Santa in lurid red and yellow spotty attire. Ah. Now all is complete. We can rest for a bit.

Let’s move to the back deck, says J1. It’s cooler now the storm has been and gone. Pizza boxes are opened, chairs are unlocked and pulled out – oohs and aahs over reef and beef and chicken and avocado – not to mention the view of the setting sun. Drinks are poured. Did we win that wine at a Trivia night? No-one can remember. Stories are swapped – about beds of all things. How did we get to talking about beds?  Water beds are discussed – the pros and cons.  Stories of dogs flying out windows are told. Second drinks are offered. Better have a soft drink. I’m driving.

I ask how many slices of pizza have been consumed (there’s one slice left with my name on it).  Thoughts of home edge in. We pack up. I collect my reservation from my locker – Visualising Weight Loss. Yes, well. There’s always tomorrow. Money for the pizzas is stuffed in my handbag despite protestations. We remember to swipe out.







It was a big week in libraryland for us in our little library. Lovely Carrie and I were getting a bit hysterical towards the end of yesterday when we found this treasure on the returns trolley.

I fell about laughing when Carrie asked me if the squashed item in the book might have been a grape rather than a sultana. Well yes it probably was a grape once Carrie. But possibly before it was squashed between the pages of the book me thinks.

We walked our butts off this week. Without going for a proper recreational type walk, I did 13,000 steps on Wednesday and 10,000 steps yesterday, just at work. It’s because we took delivery of quite a bit of furniture and needed to quickly unpack old shelving and reassemble new shelving and rearrange furniture out the back to store bits and pieces until we can find the time to set up stuff.


I never knew working in a library would be so much about moving furniture etc. Don’t get me wrong. I love moving furniture – always have – but it’s just I hadn’t realized how much that would be part of the job. Constantly re-arranging and trying to find the best fit for our customers.  I still need to improve my knowledge of all the different types of shelving that exist – what all the different parts are called and how it all fits together – bay ends, bays, bins.

And then there’s the puzzle of how to affix labels/signage to shelving without creating future work for others in the future removal thereof – the advantages/disadvantages of blu tac versus velcro.  All suggestions gratefully welcomed.

Yesterday was very much about being a Maitre D and just walking the floor; helping people wrangle the photocopier, finding/setting up a quiet place in the library for people to study (it’s stu vac here in Queensland at the moment so the library is full of students as well as job-hunters) and welcoming intrepid Older and Bolder participants to our library for an event.

Last weekend I went away on a girls’ weekend just for a bit of R and R.  I was hooting with laughter showing my friends the photos on my camera phone.  I use my phone all day at work, taking photos of things to send my colleagues in other offices in the region…..e.g…


Yes, this is the toilet dispenser that damages the paper thin skin on the hands of octogenarians when they try to get the paper out of the dispenser.



This is what I mean when I say we have too much cleaning supplies in our cupboard – can we store it somewhere else please?



These are the book ends I want powder coated and yes, I have 500 of them on the shelves and another 200 out the back in storage.

But then there were “Oohs” and “Aaahs” of delight when I showed them this photo….


Believe it or not these are actually cupcakes made in honour of a gardening competition presentation held in our library one Sunday afternoon last month.  Aren’t they beautiful?  They were delicious too.

You might think working in libraries is just about books but you would be wrong.

It’s really all about cake.

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Well maybe not cry, but be rendered speechless with shock (well speechless for a couple of seconds at any rate).

I did want to take a photo/video of us all gasping when we saw these items come through the chute this week.

I’m obviously such a newbie at this library game.

I’m still shocked when people return items through the chute like this.

Do you ever get over it I wonder? Become immune.

What frame of mind are you in when you return books like this?

Do people feel okay with this because of the design of the library chute?  Is it because it looks a bit like a bin that people think that they can put rubbish in it?  Do we need to change the design of the chute? How could we design it so that it’s still convenient but that people feel like they’re placing the book on a shrine rather than in a bin?

Imagine if you borrowed a book from a friend and returned it to them like that?  Just popped it in their letterbox and didn’t even leave a note.

And then I have to ring them.  I have to initiate the discussion.  I have to thank them for returning the book and then ask them if they noticed that half of it had been quite chewed. Mad.

I love books but I’m beginning to understand the attraction of eBooks to libraries.  You can’t chew them.

Oops.  I missed a couple of days.  Easy to do when nothing seems to be really happening and yet my office gets messier and messier and I seem to achieve less and less! So a summary of the past couple of days.

What I learned

People get snaky if they receive letters saying “such and such will be available in your library from today”…and then it’s not.  Sigh.  Thankfully “such and such” turned up with the courier yesterday and is now on display.  Phew!  Wipes brow.

Also a colleague sent through a link to a great article here.  This article has so many interesting ideas.  I found the following quotes most enlightening:

70-75 percent of the customers did not visit the library with a specific title in mind. They came browsing.

patrons are empowered to help one another in exchange for free, permanent, coworking space, and they utilize the S2M Serendipity Machine to connect library users in real-time.

The most obvious change is that people, both members and non-members, are staying longer to meet each other, to search for books or other media, to have a cup of coffee, to consult, to study, to work, to attend activities etc.

I would agree that most people come to the library to browse.  In an attempt to engage with customers when they come to the counter to borrow books, I usually ask if they found what they were looking for and most reply that they didn’t come with a specific title in mind, just to browse.  Having said that the article mentions that:

Customers had to search their books throughout the library.

So it’s a kind of a tension between “I’m not really looking for a specific title” and “I can’t find anything.”  This hammers home to me that we need more frontal display.

The other thing that I was particularly interested in was the idea of the serendipity machine and the exchange of skills and knowledge for free permanent co-working space.  This might be a useful tool for determining how groups use the space to ensure the library is for everyone.

Lastly the importance of customers being involved in the design of the library.  We recently had a change of lounge chairs in the library and one of the comments I received back was “Why didn’t you ask us before you changed them?”  Good point.

What I improved

I’ve been working on a Guide to Family History Resources at our library for members of the Family History group that meet there once a month.

There’s a bit of me that wonders if I have gone about it the right way.  At first I wanted to highlight some resources that we have in the library but that are not on display.  This is mostly because they are valuable resources and we want to make sure that they don’t go walking.  But keeping them hidden means they’re not being used and really defeats the purpose of having them.  They are discoverable on the catalogue of course but not everyone uses a catalogue with confidence.

Secondly, the way I am organising information may not be suitable.  I’m organising it in terms of place at the moment.  Often researchers assume that because we are a library located in Brisbane, Queensland, we will only have resources related to this particular area.  I want to show that we’ve got resources that cover all states of Australia and some UK resources as well.

I notice that SLQ organises their Family history guides by subject first and then area of interest e.g. Births. Deaths and Marriages, Directories/Almanacs/Gazateers, Census Records.

I think it will have to be a work in progress.  At least I have cross-checked catalogue records with physical items (and noticed a few errors/improvements that might be made in terms of describing the collection).

Ultimately I would really like to improve the way the collection is housed physically and would like to group all relevant items together.  At the moment some items are in Non-Fiction, some in the YA Room where our Genealogy computers and Microfiche Reader are locarted and some behind the Circulation Desk.

What I enjoyed

The music in Master and Commander.  That might sound facetious but it isn’t meant that way. We had a screening of Master and Commander on Monday afternoon.  A small but enthusiastic audience were treated to a bag of popcorn and a cup of tea while they watched the movie. I forgot how beautiful the music is in this movie.  I just remembered the powerfully dramatic scenes but the music really helped crack any stiff upper lips too I think.

Would we have got higher attendance if we had done a display I wonder?  Maybe I should test that for next time. Our next movie later this month is Diana and Me starring Toni Collette and directed by David Parker.  This movie was released unfortunately at about the same time the Princess of Wales died.  Talk about bad timing.  What would you put on a display about Diana & Me?  I’m thinking a display about Celebrity.  All ideas welcome.

One Thing I Learned

Be very careful about running the gauntlet of the Young Adult Room on the First Friday of the Month when Book Club is on.  You may be challenged to “try” a couple of Bertie Bott’s Jelly Beans.  You know – the vomit and rotten egg flavoured ones.  The expression on my face upon consuming the “delicacies” caused much merriment to participants who shrieked with glee.  The theme of the month was Harry Potter and a few curses and spells were being invented I fear.  I was allowed eventually to retrieve the prophetically named Of Gods and Monsters off the shelf for a customer.

One Thing I Improved

I attempted to improve my communication today and clarify my thoughts about the kind of services we should be offering and when.

One Thing I Enjoyed

Inducting a “new” casual at our branch with whom I had worked at another branch.  Her joy, enthusiasm and delight in being in our “space” for the first time was infectious and life affirming. Bless.

Sphagnum SoftnessOne Thing I Learned:

Sphagnum is another word for peat-moss.  No that was a crossword clue and this is meant to be about work.

Ummm…okay…I learned this…The lovely Kris popped into the office tonight as I was sucking the end of my pencil and making agonizing decisions about the magazine budget.  “Did you know about this DVD?” she said waving a DVD under my nose called Telstra Everyone Connected Training.  “It’s got stuff about tablets and mobile phones on it.  I’m taking it home tonight.We get questions about that all the time.”  She’s right.  We do.  Yay.  We always recommend books – Computers for Seniors and the like – and there’s a DVD.  We’ve got 39 copies in the region, 3 at our library.  You’d think I would have noticed.  Well I know now.  Good one Kris!

Student in the library, 1981One Thing I Improved:

I said “Yes” to a student placement.   Does that count?  Or saving the environment by offering a lift to a colleague on the way to the meeting.

Retained a Car Pool Office in May, 1974, Even after the Gas Shortage Was Virtually Over. The Phone Number for the Agency Spells C A R P O O L 05/1974 


One Thing I Enjoyed: 

Sharing the drive with a colleague and catching up with other colleagues who I haven’t seen for a long time at the meeting.

One Thing I Learned: If you press F4 from the returns menu in Spydus you can go straight to the customer’s record (why has it taken 3 years for someone to tell me this ?) – thanks Tracey.


One Thing I Improved For our first meeting tomorrow,  I thought I’d share a list of resources with the new WW1 Working Group, inviting others to share their favourites.   Creating something that we can all add to once we have worked out how we are going to manage our knowledge. A wiki perhaps?


One Thing I Enjoyed: Listening to Jim’s CD in the car on the way to work this morning – Ghost Riders in the Sky was pretty special and had me walking into work with a smile.  What a hoot! For your entertainment – Johnny Cash and Willie Nelson



I have been doing a lot of reading lately – blogs, books, all sorts of things. One newly discovered blog was particularly inspiring. It’s called In Transition and this post was the one that got me thinking.  I’ve been thrashing around trying to come up with a reason to blog here on a regular basis. So much has happened at work in the past couple of years that there doesn’t seem to be any time to take stock of what’s been going on.  There always seems to be so much to record that I don’t know where to begin.  So, instead, I am going to draw a line in the proverbial sand and just try to record a little bit each day using these three questions:

One thing I learned

One thing I improved

One thing I enjoyed

Sounds simple doesn’t it?  Hah!  Now to put it into practice!

Teacher, Lorraine Lapthorne conducts her class in the Grade Two room at the Drouin State School, Drouin, Victoria

One thing I learned:

Apart from having a great boss and very supportive colleagues (which I sort of knew already)…what I really learned today is – Only call customers about damaged items when you’re feeling really happy and smiley (rather than disheartened and as if you’ll cry if you see one more damaged book come across the counter).  Ring customers from the back office rather than at the front counter where you might feel pressured or distracted.  Remember to ask customers if it is a convenient time to talk (because they might be stressed and under pressure too).  Remember it is about the process, not the person – explain why you are doing what you are doing – i.e. caring for the collection.   That’s more than one thing isn’t it? Brevity was never my strong point.

Ornithopter and creator George R. White at St. Augustine

One thing I improved:

I could say that I weeded some manky books, but I do that every day.  Instead I’ll say that I hope I may have improved our PD collection by suggesting a book for purchase – this one.

 Two musical brothers, ca. 1947

One Thing I enjoyed:

It was a bit of tough day, to be honest, but one lovely highlight was receiving the gift of a CD from one of our customers who is going through an even tougher time.  The gift of music is truly precious.  I believe that it is the closest we can ever get to transcendence.   Whilst I wouldn’t call Baby Rhyme Time transcendent, maybe that’s why I enjoy it.  Those babies aren’t too critical if you don’t reach the high notes and the parents are very forgiving and helpful when you forget the words or do the actions in the wrong order. And what’s not to like about castanets, shakers and sleigh bells?


One of many divine business cards for children’s illustrator Amanda Francey. Visit her website

It’s been a while since I posted here and for that I apologise.  Never enough time and all that.

But I simply must rave about an event I attended recently.  Hosted by Booklinks, it was a chance for librarians to meet with children’s/young adult authors and hear about their latest ventures.

The evening opened with Isobelle Carmody interviewing Rosie Borella – a bit like a fireside chat, it gave us an insight to the development of a writing career.

Then we got into some real work.  No less than 20 authors (2 or 3 at a time) pitched their books in a maximum of 3 minutes to 10 groups of entranced librarians.

It was a bit like speed dating only more fun.

I did try to take lots of notes.  Here are some of the authors/illustrators I met:

  1. Jessie Blackadder – told us about Stay: the last dog in Antarctica and Paruku The Desert Brumby.  Aimed at those aged 8-13 years old, teaching notes are available to support reading.
  2. Katherine Battersby – told us about her beautiful picture books Squish Rabbit and Brave Squish Rabbit.  Published by UQ Press they are about a small person in a big world.  Great for storytime!
  3. Michael Bauer – famous for his book Don’t Call Me Ishmael, Michael wanted to tell us about his latest writing including the spin-off books to the Eric Vale Series featuring  Eric’s own creation Secret Agent Derek “Danger” Dale.  These books are wildly popular with tween boys.
  4. Christine Bongers – I used to work with Christine 500 years ago at the ABC.  She wouldn’t remember me as I was but a ‘umble PA when she was a high flying journo.  I was very impressed to hear all about her writing.  She wanted to tell us all about Drongoes which is published by Scholastic for early independent readers and popular with reluctant readers.  She invited us to the launch of Intruder on the 1st June at Riverbend Books – a YA novel.
  5. Rosie Borella – told us about The One and Only Jack Chant due out the end of the month. Aimed at 13-16 year olds it is a mystery set in, of all places, a nursing home.
  6. Peter Carnavas  – famous for The Boy on the Page and illustrating My Nanna is a Ninja, told us about Jonathan and how happy he was to be working with illustrator Amanda Francey for the first time.  Jonathan sounds like another perfect book for Storytime.  He also told us that Sarah’s Heavy Heart is touring Queensland schools as an Arts Link project.  Sounds great.
  7. Emily Craven – spoke enthusiastically about The Grand Adventures of Mdeline Cain: Photographer Extraordinaire which comes with a bonus Facebook experience.
  8. Amanda Francey – graduate of QCA and illustrator of Peter Carnavas’ latest book Jonathan.   We all loved her work and were so excited to meet illustrators as well as authors.
  9. Rebecca Johnson – I was particularly excited to meet Rebecca as I’ve catalogued quite a few of her books.  She is a prolific writer, probably most famous for the Steve Parish series of early readers.  She wanted to tell us about her latest work – Juliet nearly a Vet and a new series published by Pascal Press on insects.
  10. Andrew King – is a self-published author of Engibear’s Dream available from the EA Books.  You can see a video about the making of the book here.  Designed to encourage more kids to be interested in engineering.
  11.  Kate Knapp – We have “Oooh”d and “Ahh”d over Kate Knapp’s work when it has come into the library before so you can imagine how delighted we were to meet her and how ecstatic I was to win a copy of Ruby Red Shoes Goes to Paris.  There was a quiz at the end of the speed dating to see how much attention we had been paying to the authors.  I knew that Ruby Red Shoes had met her cousin Max in Paris.  The writing is just delicious as are the delightful illustrations.  
  12. Josie Montano – Josie has written quite a bit about Aspergers and Autism Specturm Disorders but wanted to let us know about her latest book My Family Sized Pizza.  You can read more about the book on this blog.
  13. James Moloney – was excited to tell us about his latest work for Penguin as part of their adventure series for boys called Do you Dare?.  James’ contribution is called The Last Horse Race.  Aimed at 8-12 year olds .  He also mentioned The Disappearing Act which is due out in June aimed at Upper Primary about a magic act gone wrong.
  14. Narelle Oliver – Narelle had much of her work on display and for sale on the night which was just fantastic.  She told us about her latest work Don’t Let a Spoonbill in the Kitchen.  She told us about the sometimes frustrating work of her collage process.  It sounded fun and is so very beautiful.
  15. Pamela Rushby – it was great to catch up with Pam again.  We used to have a lot to do with each other in my work for AFTRS.  Pam told us about her latest historical novel The Ratcatcher’s Daughter.  About the Black Death in Brisbane (who knew?), it’s bound to be an intriguing read.
  16. Samantha Wheeler – wanted to let us know about her book Smooch and Rose which is a tale of conservation, family and friendship.  This is her first novel and she impressed us with her passion.
  17. Richard Yaxley – told us about Joyous and Moonbeam aimed at 11 – 16 year olds.
  18. Nicholas and Alison Lochel – famous for the Zarkora series of books (think Deltora quest) about orphaned brothers, these two impressed us with their energy and enterprise.

We were encouraged to come along to the State Library on 9 May where Isobelle Carmody will be a keynote speaker.

Here are some images of the goodies I picked up on the night.

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If you want to read more about the stars go here.

Also the Children’s Book Council of Australia, Qld. Branch and SCBWI are presenting a supper with Mark Greenwood and Frane Lessac this Thursday, 6 March at the Queensland Writers’ Centre Level 2, State Library from 6-8pm.  Admission is free but you must book. RSVP

Thanks again to Booklinks for being the hosts with the most and Bulimba State School for providing such an impressive view of Brisbane!  How lucky are the kids that get to go there????

A big thank you to my employe MBRC for paying for me to attend.  I hope to be able to feed back into all our programming and reader’s advisory services, the wealth of talent that we have here in the Sunshine State.

Til next time!

Kate from ANZ23mthings says:

  1. On your smartphone (or tablet if you don’t have access to a smartphone), open your library’s website in your browser.
  2. How does your library site look on your mobile device? Is it optimised for mobile? If not, is it usable?
  3. Your mission is to navigate to a database – any database – using your library’s website.
  4. Can you do it? What’s the experience like?
  5. Now choose a database and attempt to access it.
  6. How does the product look in your web browser? Is it usable? Do a search or browse and view an information resource. Is it readable?
  7. If your library has an app for your catalogue or website, I’d like to send you on a second excursion.
  8. Open your library’s app.
  9. Navigate to a database – any database.
  10. Can you do it? What’s the experience like?

Time to reflect

  1. Have you used an eresource vendor app lately? What was your experience like? If you haven’t used one lately, download one and give it a go. Think about your experience using the app and reflect on the quality of that experience.
  2. Does your library have a mobile friendly version of its website and/or catalogue (either via a website, an app or a web app)?
  3. Does your library provide integrated, seamless access to online resources for mobile users?
  4. How might libraries deal with issues around integration while still promoting vendor apps?

I’m not going to answer all these questions because I don’t feel equal to all the tasks but I will report on what I have done so far!

My smartphone is a Samsung GT19100 or Galaxy SII

I used a Dolphin Browser to get to our Library Catalogue



Maybe I should view it horizontally I thought…




No, I thought.  Stay vertical.  I enlarged the screen to get to where I wanted to go…sorry it’s a bit blurry…holding a mobile phone and a camera at the same time is tricky




I know eResources are under QuickLinks on the LHS of our front page:




There we go…let’s choose Health and try and access PubMed…enlarge it a bit again so my fat fingers hit the right link…





Getting there, getting there….






And click on PubMed after enlarging again….




Hang on, what went wrong????  This looks weird and different from when I did it two minutes ago and before I picked up the camera to record what I was doing….and no, I’m not talking about the blurry picture…





Is it because I fiddled with this screen which popped up unexpectedly when I was enlarging something???




That’s right I selected desktop to see what difference it made….it made a big difference…..if I untick it, I get this….





Much better!


Still and all, I wanted LibraryAnywhere to work….




It’s an app I picked up somewhere…




But at a certain point…e.g. when I clicked on eResources & Online Databases…




It bumps you to the browser…


There’s also a lot of this as per the picture below….so best just go to the browser first off….




So in answer to Kate’s questions:


  1. On your smartphone (or tablet if you don’t have access to a smartphone), open your library’s website in your browser. Done
  2. How does your library site look on your mobile device? Is it optimised for mobile? If not, is it usable? Yeeees, I think so i.e. all of the page can be seen in the screen but there’s still too much info.
  3. Your mission is to navigate to a database – any database – using your library’s website. Done
  4. Can you do it? What’s the experience like? I can do it but I work for the library.  Could the average Joe Blow or Jane do it?  I suspect not.
  5. Now choose a database and attempt to access it. Done
  6. How does the product look in your web browser? Is it usable? Do a search or browse and view an information resource. Is it readable? Looks good once I get to the database.
  7. If your library has an app for your catalogue or website, I’d like to send you on a second excursion. Barp
  8. Open your library’s app.
  9. Navigate to a database – any database.
  10. Can you do it? What’s the experience like?

Time to reflect

  1. Have you used an eresource vendor app lately? What was your experience like? If you haven’t used one lately, download one and give it a go. Think about your experience using the app and reflect on the quality of that experience.

eResource vendor apps I have used lately include Bolinda’s Borrow Box and Overdrive.  It all seemed pretty hunky dory.  I noticed though that it seems you can only have one account at a time on your app.  For example when I was in BorrowBox it was set up for Brisbane City Council Library but I can’t be in Moreton Bay Regional Council library at the same time if you know what I mean.  I have to log out (which means losing downloads) and sign in again.

   2. Does your library have a mobile friendly version of its website and/or catalogue (either via a website, an app or a web app)?

Yes – with reservations i.e. the page fits on a mobile screen but it still requires a bit of manipulation to navigate as there is a lot of content on the front page.


   3. Does your library provide integrated, seamless access to online resources for mobile users?

I’m going to say “No”…sorry.

   4. How might libraries deal with issues around integration while still promoting vendor apps?

Are we talking discovery layers here?  I have to keep reminding my customers to check a number of catalogues as it were (not to mention myself)…so if I can’t find Chitty Chitty Bang Bang in our tree book catalogue…it might be on either of our eResource catalogues – OverDrive or Bolinda.  If I have difficulty remembering that…no doubt our customers will too.

And yes, I have the patience of a gnat, but I suspect I am not alone!