Kate from ANZ23mthings says:

  1. On your smartphone (or tablet if you don’t have access to a smartphone), open your library’s website in your browser.
  2. How does your library site look on your mobile device? Is it optimised for mobile? If not, is it usable?
  3. Your mission is to navigate to a database – any database – using your library’s website.
  4. Can you do it? What’s the experience like?
  5. Now choose a database and attempt to access it.
  6. How does the product look in your web browser? Is it usable? Do a search or browse and view an information resource. Is it readable?
  7. If your library has an app for your catalogue or website, I’d like to send you on a second excursion.
  8. Open your library’s app.
  9. Navigate to a database – any database.
  10. Can you do it? What’s the experience like?

Time to reflect

  1. Have you used an eresource vendor app lately? What was your experience like? If you haven’t used one lately, download one and give it a go. Think about your experience using the app and reflect on the quality of that experience.
  2. Does your library have a mobile friendly version of its website and/or catalogue (either via a website, an app or a web app)?
  3. Does your library provide integrated, seamless access to online resources for mobile users?
  4. How might libraries deal with issues around integration while still promoting vendor apps?

I’m not going to answer all these questions because I don’t feel equal to all the tasks but I will report on what I have done so far!

My smartphone is a Samsung GT19100 or Galaxy SII

I used a Dolphin Browser to get to our Library Catalogue

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Maybe I should view it horizontally I thought…

 

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No, I thought.  Stay vertical.  I enlarged the screen to get to where I wanted to go…sorry it’s a bit blurry…holding a mobile phone and a camera at the same time is tricky

 

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I know eResources are under QuickLinks on the LHS of our front page:

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There we go…let’s choose Health and try and access PubMed…enlarge it a bit again so my fat fingers hit the right link…

 

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Getting there, getting there….

 

 

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And click on PubMed after enlarging again….

 

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Hang on, what went wrong????  This looks weird and different from when I did it two minutes ago and before I picked up the camera to record what I was doing….and no, I’m not talking about the blurry picture…

 

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Is it because I fiddled with this screen which popped up unexpectedly when I was enlarging something???

 

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That’s right I selected desktop to see what difference it made….it made a big difference…..if I untick it, I get this….

 

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Much better!

 

Still and all, I wanted LibraryAnywhere to work….

 

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It’s an app I picked up somewhere…

 

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But at a certain point…e.g. when I clicked on eResources & Online Databases…

 

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It bumps you to the browser…

 

There’s also a lot of this as per the picture below….so best just go to the browser first off….

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So in answer to Kate’s questions:

 

  1. On your smartphone (or tablet if you don’t have access to a smartphone), open your library’s website in your browser. Done
  2. How does your library site look on your mobile device? Is it optimised for mobile? If not, is it usable? Yeeees, I think so i.e. all of the page can be seen in the screen but there’s still too much info.
  3. Your mission is to navigate to a database – any database – using your library’s website. Done
  4. Can you do it? What’s the experience like? I can do it but I work for the library.  Could the average Joe Blow or Jane do it?  I suspect not.
  5. Now choose a database and attempt to access it. Done
  6. How does the product look in your web browser? Is it usable? Do a search or browse and view an information resource. Is it readable? Looks good once I get to the database.
  7. If your library has an app for your catalogue or website, I’d like to send you on a second excursion. Barp
  8. Open your library’s app.
  9. Navigate to a database – any database.
  10. Can you do it? What’s the experience like?

Time to reflect

  1. Have you used an eresource vendor app lately? What was your experience like? If you haven’t used one lately, download one and give it a go. Think about your experience using the app and reflect on the quality of that experience.

eResource vendor apps I have used lately include Bolinda’s Borrow Box and Overdrive.  It all seemed pretty hunky dory.  I noticed though that it seems you can only have one account at a time on your app.  For example when I was in BorrowBox it was set up for Brisbane City Council Library but I can’t be in Moreton Bay Regional Council library at the same time if you know what I mean.  I have to log out (which means losing downloads) and sign in again.

   2. Does your library have a mobile friendly version of its website and/or catalogue (either via a website, an app or a web app)?

Yes – with reservations i.e. the page fits on a mobile screen but it still requires a bit of manipulation to navigate as there is a lot of content on the front page.

 

   3. Does your library provide integrated, seamless access to online resources for mobile users?

I’m going to say “No”…sorry.

   4. How might libraries deal with issues around integration while still promoting vendor apps?

Are we talking discovery layers here?  I have to keep reminding my customers to check a number of catalogues as it were (not to mention myself)…so if I can’t find Chitty Chitty Bang Bang in our tree book catalogue…it might be on either of our eResource catalogues – OverDrive or Bolinda.  If I have difficulty remembering that…no doubt our customers will too.

And yes, I have the patience of a gnat, but I suspect I am not alone!

 

Alex